How Dropshipping Works

Last Updated on October 26, 2022


If you’ve considered opening your own online business, you might be concerned about how you’ll access a product inventory or where you’ll store it.

Retailers are in charge of the entire order fulfilment process under the conventional business model. This frequently entails renting out product storage facilities, taking care of supply chain and inventory management, and controlling shipping expenses.

Dropshipping, on the other hand, is an alternative business strategy for completing customer orders placed through an online retailer.

Need a piece of the action? Discover everything you need to know about the advantages of dropshipping for owners of online stores, including how to get started right away.

What is Dropshipping?

Dropshipping is a retail fulfilment strategy where a company doesn’t hold inventory of the goods it sells. Instead, to fulfil orders, the seller buys inventory as required from a third party—typically a wholesaler or manufacturer.

When a merchant uses dropshipping to sell a product, it buys the item straight from the third party who will be sending it to the buyer.

Therefore, if your company uses dropshipping, you serve as a storefront where clients may come in and place orders for goods. Once an order is placed, you bill the customer and the dropshipper bills you. Never do you touch the actual goods.

A dropshipping operation may be run by dozens of people or a single business owner because dropshipping depends on a third-party provider to handle inventory warehousing and order fulfilment. It is advantageous for business owners because operating a store requires less operational capital than the conventional retail model. You don’t need to start a brick-and-mortar business, employ staff, maintain lighting, pay expenses, or carry inventory. Instead, you set up an online storefront and purchase in bulk from suppliers who have inventory and storage facilities.

How Does Dropshipping Work?

A third-party provider sends a customer’s order of a product from a dropshipping company directly. The retail price you decide on is paid by the consumer; you pay the suppliers’ wholesale price, and the remaining amount is profit. Never deal with goods or spend money on stock.

You only need to create an account with a supplier in order to sell goods. For your dropshipping store, you can find a supplier using one of three methods.

  1. Through a supplier database, like Alibaba or AliExpress.
  2. Using an integrated supplier directory in your store’s back end, like DSers
  3. Through a print-on-demand service, like Printify.

You are in charge of creating your website, and your own brand, selecting the products you wish to sell and marketing them when you use the dropshipping business model. Your company is also in charge of setting prices that generate a healthy profit margin and covering transportation costs.

Benefits of Dropshipping

1. Less upfront capital required

The ability to create an e-commerce store without having to spend thousands of dollars on goods is probably dropshipping’s largest perk. A traditional need for a brick-and-mortar or online retailer is to commit significant capital to the purchase of goods.

With the dropshipping business model, you are not required to buy a product until after the buyer has paid you and the sale has been completed. Without making sizable initial inventory commitments, dropshipping can be started and successfully operated on a very tight budget.

Starting a dropshipping business also carries less risk because, unlike other business models, you’re not obligated to sell through any inventory you buy upfront.

2. Dropshipping is Scalable

Your business concept doesn’t need to change that much as you grow. As your business expands, you’ll have to work harder at marketing and sales, but other than processing more orders, your daily tasks will mostly remain unchanged.

Dropshipping has the advantage that when your business grows, your infrastructure expenditures won’t soar. As a result, you have more money to devote to your company’s marketing efforts. The more you concentrate on marketing your company and providing excellent customer service, the better off you’ll be.

3. Wide Selection of Products to Sell

You can keep up with trends and swiftly add new things to your site because you don’t have to pre-buy the stuff you sell. Additionally, you can switch up the dropshipping products on your list without worrying about any unsold stock. You can offer an item for sale on your online store for no additional charge if suppliers have stock of it.

4. Dropshipping is Flexible

One of its main advantages is this. You get to make the rules and be your own boss. It’s undoubtedly one of the most adaptable professions that anyone may choose from.

With only a laptop and your laptop, you can work from home whenever it is most convenient for you. This is perfect for business owners who want to build a company that benefits them. It won’t take much effort on your part to complete tasks. You choose your own pace instead.

Dropshipping is extremely adaptable in that it provides you with lots of freedom to choose options that suit your needs. Every time you wish, you can easily add new products to your catalogue, and you can quickly change your marketing tactics.

Drawbacks of Dropshipping

1. Low-Profit Margins

The biggest drawback of working in a fiercely competitive dropshipping sector is low profitability. Due to how simple it is to get started and how low the overhead costs are, many rival companies will open dropshipping stores and sell products at exorbitant discounts in an effort to increase sales. They can afford to run on such low margins because they put so little money into starting the company.

These vendors typically have poor (if any) customer service and low-quality websites, which might help you distinguish your dropshipping business from theirs. However, customers will still compare their pricing to yours. The potential profit margin in a niche will be quickly harmed by this rise in competition.

2. Highly competitive

There will always be overconfident business owners who just consider the “cheap overhead” aspect and dismiss the blatant proof presented above.

Due to the minimal entry requirements for dropshipping businesses, there is a lot of strong competition, with the most well-liked marketplaces suffering more than others.

In general, a corporation can lower its markups to offer the lowest pricing the larger it becomes. The likelihood that you don’t have an exclusive agreement with your suppliers makes the situation worse. That implies that numerous rival businesses can be selling the same goods as you. Additionally, if your business is just getting off the ground, your competitors with more knowledge and resources can undercut your costs.

Therefore, why would potential clients choose to do business with you when they could get the same item from someone else for less money?

3. No control over the supply chain

In conventional e-commerce, you can take care of issues with product quality, order fulfilment time, or return policies on your own.

Store owners who use dropshipping are largely at the whim of the supplier, but you are still responsible for communicating with your clients. Dropshippers are virtually stuck; all they can do is wait for the supplier to fix the issues while reassuring the consumer about a situation that is beyond their control.

Additionally, there is a communication lag as the dropshipper switches between the customer and the supplier. If someone responds slowly, all communication breaks down and the issues take longer to resolve. And if they make a big deal of it, such as on social media, those negative evaluations could put an end to your company before it even gets off the ground.

4. Customer Service More Challenging

This is yet another issue that arises from incorrect orders or unreliable vendors. It can be challenging to organise orders and manage customer service because you are merely the store owner and don’t have much authority.

Dropshipping has certain bad drawbacks, one of which is that you are responsible for client complaints. If your suppliers have troubles, you can be following all the necessary procedures and still have issues. Don’t worry though; accepting responsibility and paying for the error on behalf of your suppliers is all a part of doing business.


All of this could seem like a challenging conundrum, but once you understand dropshipping, it’s a straightforward procedure for all parties. You, the dropshipping business owner, can manage everything online without ever having to touch a single item!

Keep in mind that starting a dropshipping storefront doesn’t require any prior company experience. Although it is helpful, it is not required. Because they think they require an MBA or years of experience, many aspiring entrepreneurs never pursue their aspirations. That is not the situation. One advantage of dropshipping is that you may pick up the skill as you go.

Before you go…

Hey, thank you for reading this blog to the end. I hope it was helpful. Let me tell you a little bit about Nicholas Idoko Technologies. We help businesses and companies build an online presence by developing web, mobile, desktop and blockchain applications.

As a company, we work with your budget in developing your ideas and projects beautifully and elegantly as well as participate in the growth of your business. We do a lot of freelance work in various sectors such as blockchain, booking, e-commerce, education, online games, voting and payments. Our ability to provide the needed resources to help clients develop their software packages for their targeted audience on schedule is unmatched.

Be sure to contact us if you need our services! We are readily available.


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